Recent surveys from the Pew Research Center indicate that a majority of U.S. adults use technology to engage in their health care:
- 63% of adult cell phone owners now use their phones to go online, a figure that has doubled since 2009. In addition, 34% of these cell internet users say that most of their online use is via cell phone. That means 21% of all adult cell phone owners—about 1 in 5—now do the majority of their online browsing via mobile phone, not another device such as a desktop or laptop computer.
69% of U.S. adults track a health indicator like weight, diet, exercise routine, or symptom. Of those, half track “in their heads,” one-third keep notes on paper, and one in five use technology to keep tabs on their health status.
- 35% of U.S. adults have gone online to figure out a medical condition; of these, half followed up with a visit to a medical professional.
Even with this activity, other reports reveal a dramatic gap between what consumers want and what they actually experience.
- 80% of Americans who have access to the information in their electronic health record (EHR) use it, and a full two-thirds of those who don’t yet have electronic access say they want it.3
41% of U.S. consumers would be willing to switch doctors to gain online access to their own electronic medical records.
- Only about 20% of U.S. adults currently have access to their medical records online.5
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