Utilizing social media to grow & market our business and being in closer touch with our clients are important business activities. Many of us read our email, research the net using google, relaxes by reading jokes and watching short video clips at facebook and other sites. We use the internet to make decisions, buying a car, finding more research and data about a product or service.

We no longer depend on others to give us research. We come to meet our doctors prepared with our own research. Of course, face to face with a professional is still very important.

But most of us, create our image through our web sites. We connect regularly to our customers and prospects using our web sites/blogs/email.

What do you think helped you a lot as a business owner of the 21st century? What social media were used and how did you use it to increase revenue, find more customers or build relationships with others?

Please email me your feedback with the use of technology and social media to increase revenue or generate more sales for your business.

I know some business owners are not happy with Yelp and other sites. Share your stories as business owners.