Procedure for response to elderly abuse reporting duties
Home Care Organization caregiver/case manager must promptly and completely document related elderly abuse in client daily logbook, call HCO case manager to report abuse and report to DSS Elderly Abuse Hotline and complete a report using this form:
http://www.cdss.ca.gov/cdssweb/entres/forms/English/SOC341.pdf
Abuse Hotline
| Alameda County |
Division of Adult Protection
Adult Protective Services
6955 Foothill Blvd., 3rf Floor
Oakland, CA 94605 |
24 Hour Abuse Hotline:
(866) 225-5277
(510) 577-5615 fax |
| Santa Clara County |
Social Services Agency
333 W. Julian
San Jose, CA 95010 |
24 Hour Abuse Hotline:
(800) 414-2002 or (408) 975-4900
(408) 975-4910 fax |
| San Francisco City and County |
San Francisco Dept. of Aging &
Adult Services
1650 Mission Street, 4th Floor
San Francisco, CA 94103 |
24 Hour Abuse Hotline:
(800) 814-0009
(415) 355-6700
(415) 355-3549 fax
|
| Contra Costa County |
Adult Protective Services
400 Ellinwood Way
Pleasant Hill, CA 94523 |
24 Hour Abuse Hotline:
(877) 839-4347 or
(925) 602-4179
(925) 602-4195 fax |
| San Mateo County |
Health System
Aging & Adult Services
225 37th Avenue
San Mateo, CA 94403 |
24 Hour Abuse Hotline:
(800) 675-8437
(650) 573-2310 fax |
Prior to hire, caregivers and case managers must complete or read the following information:
- Legal and Ethical issues training material which include: basic legal and ethical responsibilities: assault and battery, definition of neglect, abuse, exploitation and reporting, invasion of privacy and HIPPAA, basic ethical standards.
- Clients’ rights
- Abuse, Neglect and Exploitation: know difference between criminal and regulatory definition
- Preventing abuse, neglect and exploitation and reporting requirements

Published by connie dello buono
Connie Dello Buono is based in Sunnyvale California. Her first ebook is about women's health, Birthing Ways Healing Ways and her recent one is about cancer prevention, Curated Healing Ways. She had helped women have holistic childbirth as childbirth educator, founded Motherhealth, to serve seniors in the bay area with holistic caregivers and blogs at www.clubalthea.com with more than 10,000 health and finance related posts.
Connie trains her own caregivers, which are the favorites of most bay area seniors who are home bound and alone.
She is active in the rehab and nursing facilities, volunteering on music and movement for seniors.
She is a member of Lion's club and offered scholarships to students in the Philippines.
She is active at churchinsunnyvale.us and has Fridays Bible home study in Sunnyvale using the recovery version of the Bible , free at biblesforamerica.us
She loves dancing and teaching and her courses can be found at
https://teachclub.com/@thriveafter60
She is California Life Insurance licensed providing life insurance for older adults with health issues and helping women retire safely with income for life.
at menloassetca.com , she helps with 401k rollover.
3 Benefit plans
- Mortgage protection using term life insurance to pay for mortgage balance in event of death
- Final Expense plan using Single Issue Whole Life Insurance, with cash back, disability benefit and guaranteed in the presence of health issues
- Fixed Index Annuity retirement plan for safe, accessibility, less fees, less taxes, avoids probate as it goes directly to beneficiaries, rate of return with no downside market participation.
She brings compassion and understanding to the needs of her clients, bringing holistic approach in health and life insurance. Her goal is to free families from worries especially during covid with caregivers and life insurance in the presence of health issues, especially for women.
She can be reached at 408-854-1883 , motherhealth@gmail.com
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