How one person can change the world Admiral McRaven. He’s a brilliant man, dedicated to serving our country. His remarks in this speech remain profound, about how one person can change the world: If you want to change the world, make your bed. Little things in life matter. (2) On a team, exert equal effort. Continue reading “Admiral McRaven, on how one man can change the world”
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How to make your company think like a customer by F Robinson and J Brown
For too many companies, ensuring that every customer has a tailored experience remains an elusive goal. Indeed, in a 2010 survey of more than 140 North American companies, just 3 percent were identified as truly “customer-centric organizations.” Fully a third were found to be “customer oblivious.” The stakes are high. Some studies suggest that failingContinue reading “How to make your company think like a customer by F Robinson and J Brown”